Support

Pea — Personal Executive Assistant

Frequently asked questions

Pea isn't hearing my voice. What should I check?

Go to Settings → Privacy & Security → Microphone on your iPhone and make sure Pea is enabled. If it's already on, try closing and reopening the app. If you're still having trouble, send us a message.

My calendar events aren't showing up in the morning briefing.

Go to Pea → Settings → Integrations and reconnect your Google Calendar. Calendar access requires signing in with Google and granting calendar permissions. If you've connected but events still don't appear, check that the events are in the calendar you granted access to.

I'm not receiving morning or evening notifications.

Go to iPhone Settings → Notifications → Pea and confirm notifications are allowed. Then open Pea's Settings and check your notification tier — "Minimal" sends fewer reminders. You can also adjust your session times there.

A task I added in chat isn't appearing on my list.

Tasks added via chat are scheduled for today. If you can't see them, try pulling to refresh on the To-do screen. If you're offline when you added them, they'll sync when your connection returns.

How do I delete my account and data?

Email jacobteulon@gmail.com with the subject "Delete my account". We'll permanently delete all your data within 30 days and confirm by email.

Where is my data stored?

All data is stored in a private, encrypted database in the EU (Supabase / Neon). Your voice recordings are never stored — only the transcript text. We don't sell your data or use it to train AI models. See our Privacy Policy for full details.

The app is crashing or behaving unexpectedly.

Try closing the app fully and reopening it. If the problem persists, send us an email describing what you were doing when it happened and what iOS version you're on — that helps us track it down quickly.

Still need help?

Send us a message and we'll get back to you within one business day.

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